Support

One address, a real person, one business day.

How to reach us

Email assistant@wayd.social. Include the order reference from your confirmation page if you have one. We reply within one business day.

What support can do

Explain your order, resend your receipt, change the email on your order, issue a full refund before access begins, confirm the access date, and answer questions about what the app will and will not do.

What support cannot do

Support cannot give medical, clinical, pediatric, legal or safety advice, and cannot interpret symptoms or personal circumstances. For anything urgent, contact a qualified professional or emergency services.

Before you write

If you requested checkout, include the order reference from your confirmation page.

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